According to the legal period of retraction, you have a period of 14 days to return your order. This period begins on the day your order was delivered to you and not on the day you pick up your order at a relay point or at the postal services following a delivery notice.
Once the deadline has passed, no returns are accepted.
If you are within 14 days, in order for the return to be admissible, you must ensure that the item is in its original packaging, unopened, undamaged, and unused. Moreover, the return costs are at the customer's charge. Once the deadline has passed, no return or exchange will be possible.
Returned items are examined and inspected, we can only release your item if it has not been damaged, opened or worn. If it is, we will not be able to refund you and we will have to send it back to you and ask you to pay for the shipping costs.
You are held responsible for your order until we receive your return. To do so, we advise you to bring a proof of shipment. Similarly, we cannot be held responsible if items are returned to us by mistake.