SCTA
Specified Commercial Transactions Act Disclosure
特定商取引法に基づく表記
Legal seller name
SAS THE LOST RECORDINGS
Operations manager
Frédéric D’Oria-Nicolas
Address
4, rue Lamartine
94100 Saint-Maur-des-Fossés
Val-de-Marne
FRANCE
Phone number
Disclosed without delay by email upon request.
contact@thelostrecordings.store
Sales price
The price shown on each product page (taxes included where applicable).
Additional fees
Shipping fees are calculated and displayed at checkout according to destination and weight. Import duties or local taxes, if any, are the customer’s responsibility.
Accepted payment methods
Credit card and PayPal (via Shopify Payments). Additional Japanese local payment methods will be added via Komoju.
Payment timing
Credit card and PayPal payments are charged at the time of order. For Komoju payment methods such as convenience-store (konbini) payment, payment is due within the period specified for each method.
Shipping rates (France → Japan)
All orders are shipped from France. The rate is determined by the total weight of the parcel:
| Parcel weight | Shipping method | Rate |
|---|---|---|
| Up to 250 g | Delivengo | €13.90 (approx. ¥2,570) |
| 250 g – 500 g | Delivengo | €14.90 (approx. ¥2,760) |
| 500 g – 1 kg | Delivengo | €18.90 (approx. ¥3,500) |
| 1 kg – 1.5 kg | Delivengo | €24.90 (approx. ¥4,610) |
| 1.5 kg – 2 kg | Delivengo | €26.90 (approx. ¥4,980) |
| 2 kg – 2.5 kg | Colissimo | €33.90 (approx. ¥6,270) |
| Over 2.5 kg | Colissimo | €38.90 (approx. ¥7,200) |
* Yen amounts are indicative only; due to exchange-rate fluctuations they may differ from the amount actually charged (in euros).
A tracking link is sent to the customer by email as soon as the order ships.
The exact rate applicable to your order is calculated automatically and displayed before payment is confirmed. These fees do not include any import duties or local taxes, which remain the responsibility of the recipient.
Delivery time
In-stock items are shipped within 48 hours of payment confirmation. Delivery to Japan takes approximately 7–11 business days after shipment. For pre-order items, the delivery time is indicated on each individual product page.
Returns and cancellations
Orders may be cancelled free of charge at any time before shipment; cancellations are not possible once an order has shipped.
Defective or damaged items will be replaced at no cost to the customer if reported within 10 days of delivery (subject to stock availability). If the item is no longer in stock, the full purchase price will be refunded.
Digital products (such as HD downloads) cannot be returned or refunded once ordered, due to their nature.